Police Department Commendation and Complaint Form

The Sebastopol Police Department is committed to providing the highest level of service to our community as possible. Transparency is a cornerstone to that committment. We take that committment seriously and want to receive the gift of feedback. When our officers provide excellent service, we want to know about that. When officers do not meet the standard of excellence we expect, we want to know about that as well. All complaints are reviewed, tracked and investigated as required by law. Should you have a complaint about any of our personnel, your information is kept confidential and will not be shared with any staff not investigating the matter. Please be assured that it is a very serious matter worthy of significant discipline up to termination if anyone in our department were to discourage a person from lodging a complaint; or if they were to annoy, harass, or retaliate against anyone lodging a complaint to dissuade them from following through on the process.

The attached form can be used for either praise for a job well done, or to let us know when an officer did not rise to your expectations. Please print it out, complete it and drop it by the police department or email the completed form to the Chief of Police at: rnelson@cityofsebastopol.gov

We want to hear from you with the goal of always striving to meet our community’s expectations and to help us improve and meet our own expectation for providing excellent service!

We want the community to know that complaints or commendations can be submitted anonymously by dropping it off at the police department, or by leaving a voice mail to the Chief of Police or Captain without contact information. All complaints are investigated regardless of whether a person wants to be contacted.