What is the process that the City used to determine the proposed rate changes?

May 24, 2024

The City is required to undertake independent rate studies at least every five years to ensure the rates customers are charged reflect the true cost of providing our services. The last rate study for water and sewer rates was completed in 2019, and a new one was required. The new independent rate study found that rate increases are warranted. A more detailed response can be found in the Prop. 218 notice that customers received and is also attached at the back of this FAQ for easy reference.